Privacy Policy

Last Updated: December 31, 2024

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Data Security

We use industry-standard encryption to protect your personal and payment information.

Transparency

We clearly explain what data we collect and how we use it in simple language.

No Third-Party Sharing

We do not sell or share your personal data with third parties for marketing purposes.

Your Rights

You have the right to access, correct, or delete your personal information at any time.

Our Commitment to Your Privacy

At SMMHub, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. We are committed to protecting your personal data and being transparent about our practices.

1. Information We Collect

We collect information to provide and improve our services: Personal Information: • Name, email address, and contact details • Username and account preferences • Payment information (processed securely by our payment providers) Usage Data: • IP address, browser type, and device information • Pages visited and services used • Order history and preferences Service Data: • Social media handles and URLs for service delivery • Order requirements and specifications

2. How We Use Your Information

We use your information for: Service Delivery: • Processing and fulfilling your orders • Account management and authentication • Customer support and communication Improvement & Analysis: • Analyzing usage patterns to improve our services • Developing new features and services • Ensuring platform security and preventing fraud Communication: • Sending important updates about our services • Responding to your inquiries and support requests • Sending promotional offers (with your consent)

3. Data Protection & Security

We implement robust security measures: Technical Measures: • SSL encryption for all data transmission • Regular security audits and vulnerability testing • Secure server infrastructure with firewalls Organizational Measures: • Limited access to personal data for authorized personnel only • Regular employee training on data protection • Incident response plan for data breaches Data Retention: • We retain your data only as long as necessary • You can request data deletion at any time • Some data may be retained for legal compliance

4. Your Privacy Rights

You have the following rights: Access & Portability: • Request a copy of your personal data • Receive your data in a structured format Control & Correction: • Correct inaccurate personal information • Request deletion of your data (right to be forgotten) Opt-Out Rights: • Opt-out of marketing communications • Withdraw consent for data processing • Object to certain types of processing To exercise these rights, contact us at privacy@smmpanelpro.com

5. Cookies & Tracking

We use cookies and similar technologies: Essential Cookies: • Required for basic site functionality • Enable account login and session management Analytics Cookies: • Help us understand how users interact with our site • Allow us to improve user experience Third-Party Cookies: • Payment processors may set their own cookies • Social media integrations for sharing features You can control cookies through your browser settings.

6. Third-Party Services

We use trusted third-party services: Payment Processors: • Stripe, PayPal, and other payment gateways • These services handle payment data securely Hosting & Infrastructure: • Cloud hosting providers for service delivery • Email service providers for communications Analytics Services: • Google Analytics for usage statistics • Monitoring tools for service reliability All third-party providers are vetted for security and compliance.

7. International Data Transfers

Our services may involve international data transfers: Data Location: • Servers may be located in different countries • We ensure adequate protection for cross-border transfers Legal Compliance: • We comply with international data protection laws • Standard contractual clauses for data transfers • Adequacy decisions where applicable We take additional measures to protect your data during transfers.

8. Children's Privacy

Our services are not intended for children: Age Restriction: • Our services are for users 18 years and older • We do not knowingly collect data from children Verification: • We may request age verification when necessary • Accounts found to be held by minors will be terminated If you believe we have collected data from a child, please contact us immediately.

9. Changes to This Policy

We may update this policy: Notification: • Significant changes will be notified via email • Updated policies will be posted on our website Review Period: • We encourage regular review of our policies • Continued use constitutes acceptance of changes Effective Date: • The updated date at the top indicates when changes take effect • Previous versions are archived for reference

GDPR Compliance

We comply with the General Data Protection Regulation (GDPR) for users in the European Union.

  • Data Protection Officer appointed
  • Lawful basis for all processing
  • Right to data portability

Contact Our Privacy Team

For privacy-related inquiries or to exercise your rights:

Email:

privacy@smmpanelpro.com

Data Protection Officer:

Alex Johnson

Response Time:

Within 30 days for all requests

Your Privacy Matters to Us

By using our services, you acknowledge you have read and understood this Privacy Policy.